hospital culture construction and building a harmonious doctor-patient relationship（医院文化建设,构建和谐医患关系）.docVIP

Hospital culture construction and building a harmonious doctor-patient relationship Hospital culture is a hospital in the development process of the formation and management philosophy to the hospital as the core spirit, cohesion, encourage hospital managers and employees at all levels of belonging, enthusiasm and creativity of the people management theory, is the hospital’s soul and spiritual support. including a summary of the main building of the hospital culture, refining and nurturing a distinctive core values #8203;#8203;of the hospital and hospital spirit, combined with hospital development strategy, focus on “patient-centered”, refining distinctive and full of life and meet the actual hospital management philosophy, to further improve the hospital system, integrating culture in the system, and that, regulate employee behavior, improve management efficiency, improve the quality of medical services, improve the hospital’s reputation, and establish a good image of the hospital, the hospital to create a good visual environment and human environment, give full play environment Hospital carrier material and spiritual civilization construction role impetus to build co-ordination and effective leadership system and operational mechanism, and constantly improve the level of hospital culture. 1 To establish a harmonious doctor-patient relationship, the doctor-patient communication is the most effective way. Communication, is an eternal topic. Need to communicate between people, man and nature, society requires communication, communication can eliminate mutual suspicion, and promote mutual trust, if you do not communicate, then a small misunderstanding and conflicts, large will be tragic. doctors and patients in the doctor-patient relationship is a contradiction, they each stand on their position, from their own interests, because different perspectives on the same issues are likely to have differences, it is difficult to reach a consensus. How to handle the