乘务员工作体会（Crew work experience）.docVIP

乘务员工作体会（Crew work experience） Www.ziwei.us/bbs S/ziwei12/ A record - carrying the dream journey Always think that 2010 is still long, always thought that far from 2011. It has been only hard, bustling about running their own hands clutched in those days, didnt even have time to head up look at the weather changes, did not have time to listen to the sound of water, long journey is coming to an end in 2010. However, I reflect on everything that occurred this year, recording his 10 years at the time of mood words, I found that whether to laugh or cry, rain and wind. I should be grateful for every person in 09 years, thank you for your way to accompany me through this passing year Still remember in the initial training, the teacher said, the car service is not simply to sit, not a single smile, saying hello, it is a test of the crew of wisdom and genuine character work. The car service as an important part of the whole passenger service, service quality, will undoubtedly become an important standard to evaluate a passenger passenger transport company. The flight attendants should work in the four stage to the service characteristics of their exquisite interpretation service and sincere service is the market, is the concept of benefit. The end of the training, with great excitement and infinite longing, we began to shift travel, before never took a bus before I could appreciate the feeling, teacher strict requirements, because all the traffic delay passengers angry and so on question makes me nervous even high-speed motion sickness have no chance, I try to remember when training the knowledge, but whenever guests a bad attitude and abusive, forgot. I have never been such a situation, sometimes unbearable, had to sneak Restroom wipe away tears, tell yourself to be strong, then along the way is not easy, so simple service do not good, no one again, remember it with a laptop, do not have where the next correct ah. Short. So in the sweat and tears in the past in a hurry, I g