动态的组织变革使企业保持活力（Dynamic organizational change keeps companies alive）.docVIP

动态的组织变革使企业保持活力（Dynamic organizational change keeps companies alive） There is no menu of organizational change The 1. principles and objectives Organizational change is a revolution that is changing with the development of enterprise and market, there is no ready-made things. The principles and objectives of the organization change is to reduce the organizations operating costs, improve operational efficiency. The core of the 2. organizational change The core of organizational change management from functional management to process management. The management of the first revolution is Taylors scientific management, the second revolution is knowledge management humanization, now some management experts to process management to a new height, called the third revolution of management. The third revolution has the following characteristics: The customer oriented A customer can fully meet the needs of the enterprise, it is a customer-oriented enterprise. In todays competitive market, largely for the customer. In the tide of market economy, facing the fierce market competition. In the fierce market competition for customers, both sales and services firms, production-oriented enterprises or research and development enterprise in the market competition, the success or failure depends on the customer for. The enterprise must strive to meet customer needs, what what customers need in production. What customers need service services. Such enterprises will be welcomed by the client, in order to gain a firm foothold in the fierce competition in the market. So the emphasis on customer orientation, is the enterprise all the work is facing the customer, make customer satisfaction. Process management based on customer, with particular emphasis on the leading process of enterprise value chain. Leading business process refers to the dominant position in the process of taking Real Estate Company for example, buy land, planning, planning, design, construction, sales, customer service ser