平衡记分卡在人力资源绩效考核中及应用论文终稿.doc

摘 要 随着现代企业管理水平的提高，绩效考核已成为企业重视和应用的一个重要目标。绩效考核作为人力资源管理的核心，其建立的有效性决定了人力资源管理的有效性。平衡有较多的被应用,但目前总体来看,对这项工作的重视程度不够,在实施过程中也存在诸多弊端,比如目标的设定、考核指标的确定、指标权重、目标沟通等很多环节都曝露出问题,要么主观性太强,定性评价太多由此可见,绩效考核也是人力资源管理领域一项最棘手的任务。有效地绩效考核作为人力资源管理的重要手段，运用得当，员工的工作热情高，企业凝聚力强，市场竞争力强；反之，则会造成员工满意度低、人才流失、企业效益下降等。绩效考核平衡计分卡人力资源管理考核模式 With the development of modern enterprise management, performance evaluation and application of enterprises to pay attention has become an important goal. Performance appraisal for human resources management, establish the effectiveness of the human resource management. Balanced Scorecard have more to be applied, but the whole, the degree of attention to this work is not enough, in the implementation process, there are also many disadvantages, such as goal setting, evaluation index determination, the index weight, goals, communication, etc many links all exposure wrong, either subjectivity is too strong, qualitative evaluation too much. Thus, performance appraisal is human resource management field a most delicate missions. This article mainly from the balanced scorecard background, present situation and development directions of the dominant, associated with performance assessment, this paper expounds the human resources management of the balanced scorecard and the impacts of meaning. Effectively performance evaluation as an important means of human resource management, apply proper, the staffs working enthusiasm high, enterprise cohesive force strong, strong market competitiveness, Conversely, it will cause the employee satisfaction low, the loss of talented people, enterprise profits down, etc. Keywords: performance evaluation；balanced scorecard,；human resources management；evaluation model 目 录 1 引言 4 1.1 研究的背景与意义 4 1.2 主要研究内容 4 1.3 研究现状分析 5 2 绩效考核理论方法综述 6 2.1 绩效管理理论 6 2.1.1 绩效管理及发展 6 2.1.2 绩效考核的基本理论与方法 6 2.2 平衡计分卡 7 2.2.1 平衡计分卡概念 7 2.2.2 国外研究和应用现状 7 2.2.3 国内研究和应用现状 8 2.2.4 平衡计分卡的基本框架 8 3 基于平衡计分卡的员工绩效考核指标体系的构建 12 3.1 个人平衡计分卡 12 3.2 关键绩效指标体系构建思路 12 3.