翟鸿燊《大智慧之沟通技巧》（Zhai Hongshen, communication skills of great wisdom）.docVIP

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翟鸿燊《大智慧之沟通技巧》（Zhai Hongshen, communication skills of great wisdom）.doc

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翟鸿燊《大智慧之沟通技巧》（Zhai Hongshen, communication skills of great wisdom）

翟鸿燊《大智慧之沟通技巧》（Zhai Hongshen, communication skills of great wisdom） Master of Chinese Studies Zhai Hongshen communication skills of great wisdom lecture classic quotations First, about self-cultivation 1., from the heart, change the inner, can change the face. A dark heart can not support a bright face. There is love there will be and have and will have the discovery; color; a discovery color will learn. 2., a man of low state can not speak lofty words; a man without a mission can not speak a sense of responsibility; a man with a small pattern can not speak the atmosphere. 3., the final competition between enterprises and enterprises is the competition between entrepreneurs and competition. 4., watching others dislike, is not enough self-cultivation. 5. grace is Germany, with their happy, this is what the ancients said social commitment. 6. life is Dao, enlightenment, and finally enlightenment process. 7. with flow to communicate and exchange can talk, talk to the transaction. 8. the same stream is confluent, confluence is equal to the heart, heart to heart. Two, about success 1., if you want to succeed, you must first learn how to change your mind, state, attitude, etc.. 2. the road to success = thinking ability * action power * expressive power. 3. many failures are not due to lack of planning before action, but to lack of prior action. Three, about the team What is a team, look at these two words to know, eloquent people to a group of people who have ears to speak, this is the team. Four, about communication 1., high quality communication should focus on the results, not on emotion, communication from the heart. 2. communication has 3 elements: written language, voice language and body language. Written language conveys information, sounds, language, feelings, gestures and attitudes. 3., there are 3 factors that influence communication: situation, atmosphere and emotion. 4., the 3 characteristics of communication: initiative of behavior, interaction of process and