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European Review of Agricultural Economics Vol 32 (3) (2005) pp. 369–391
doi:10.1093/eurrag/jbi011
Food quality and safety: consumer
perception and demand
Klaus G. Grunert
MAPP, Aarhus School of Business, Aarhus, Denmark
Abstract
Research on consumer quality perception is reviewed using the Total Food Quality
Model as a structuring device. The relationship between food safety and quality is
addressed, and is discussed in the context of research on consumer risk perception.
Quality and safety perception is linked to food choice and consumer demand,
addressing questions of price perception and the validity of willingness-to-pay
measurements. It is concluded that food quality and safety are central issues in
today’s food economics, though many research questions remain to be addressed.
Keywords: consumer, quality, risk, branding, means–end approach
JEL classification: Q13, Q18, M31, D11
1. Quality and safety in agribusiness
Food quality and safety have been highly topical for the past 10 years—in
the public debate, in food policy, in industry, and, last but not least, in
research. Several factors have driven this debate. First, a variety of food
scares has directed public attention to food safety issues. As a result, safety
issues have for some years figured prominently on the political agenda, with
the EU white paper on food safety (Commission of the European Commu-
nities, 1999) and the foundation of the European Food Safety Agency as
visible outcomes. Second, segments of the general public have become
interested and often critical with regard to certain ways of producing food—
both at the farm level and at the processing level. As a result, we have had
discussions on organic production, animal welfare, and the use of geneti-
cally modified organisms (GMOs) in food production, to mention only the
most prominent
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