multidimensional evaluation of performance experimental application of the balanced scorecard in ferrara university hospital多维性能评价实验的应用平衡计分卡在费拉拉大学医院.pdfVIP
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multidimensional evaluation of performance experimental application of the balanced scorecard in ferrara university hospital多维性能评价实验的应用平衡计分卡在费拉拉大学医院
Cost Effectiveness and Resource
Allocation BioMed Central
Methodology Open Access
Multidimensional evaluation of performance: experimental
application of the balanced scorecard in Ferrara university hospital
1 2 3
Adriano Verzola* , Roberto Bentivegna , Gianni Carandina ,
4 5 1
Lucio Trevisani , Pasquale Gregorio and Alberto Mandini
Address: 1Management Planning and Control, St Anna University Hospital, Ferrara, Italy, 2Medical Direction Committee, St Anna University
Hospital, Ferrara, Italy, 3Analysis Laboratory, St Anna University Hospital, Ferrara, Italy, 4Digestive Endoscopy, St Anna University Hospital,
Ferrara, Italy and 5Post Graduate School in Hygiene and Preventive Medicine, Ferrara University, Ferrara, Italy
Email: Adriano Verzola* - a.verzola@ospfe.it; Roberto Bentivegna - robertobentivegna@libero.it; Gianni Carandina - g.carandina@ospfe.it;
Lucio Trevisani - tvl@unife.it; Pasquale Gregorio - grs@unife.it; Alberto Mandini - alberto.mandini@unife.it
* Corresponding author
Published: 8 September 2009 Received: 24 November 2008
Accepted: 8 September 2009
Cost Effectiveness and Resource Allocation 2009, 7:15 doi:10.1186/1478-7547-7-15
This article is available from: /content/7/1/15
© 2009 Verzola et al; licensee BioMed Central Ltd.
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (/licenses/
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