置业顾问建议（Property consultant advice）.doc

置业顾问建议（Property consultant advice） As a home consultant, every day in the first line of sales, face to face with a variety of customers deal with, and customers come from In all fields of society and all walks of life, their personalities vary greatly. This puts forward very high requirement to estate adviser, want to do and guest I think we should have the following conditions first: First of all, the property consultant must have a high psychological quality, when dealing with customers, no matter what customers do, What had been said, all smiles, hardship, pay attention to improve their psychological quality, can from the following several aspects into Hand: 1, control the peace of mind, do not let oneself irritable, irritable, keep the state of mind fluctuation range not too big. No matter what happens Should maintain a calm negotiation mood. 2, cultivate an optimistic spirit, everything is good to think, when customers appear unusual behavior, may as well try to the good aspects of the exam Dont dwell on the idea of someone jumping. It is easy to stand with customers in the same position, and it is easy to understand the words of customers Thats ok。 3, usually more learning, usually in addition to more understanding of property information, etc., should also be more understanding of psychology, philosophy, and even Feng Shui Fang Face books, study of humanity, to try to be a brilliant man of wide learning so as to gradually, develop their own self-confidence. 4, a point of the spirit of Ah Q, when met rough, unreasonable customers, a point of the spirit of Ah Q, can help you calm down. than As a way of thinking, the other is not so unreasonable, more can reflect their own good? Secondly, in dealing with customers daily should also pay attention to observation, from the customer door or leave contact start For a good home buyers, consultants should be careful observation and understanding of customers, to observe the customer will help the salesman quickly Grasp