the role of health kiosks in 2009 literature and informant review健康亭的角色在2009年文学和线人审查.pdfVIP

Int. J. Environ. Res. Public Health 2009, 6, 1818-1855; doi:10.3390/ijerph6061818 OPEN ACCESS International Journal of Environmental Research and Public Health ISSN 1660-4601 /journal/ijerph Review The Role of Health Kiosks in 2009: Literature and Informant Review Ray Jones Faculty of Health and Social Work, University of Plymouth, Plymouth PL4 8AA, UK; E-Mail: ray.jones@plymouth.ac.uk; Tel.: +44 1752 586532 Received: 22 May 2009 / Accepted: 8 June 2009 / Published: 11 June 2009 Abstract: Kiosks can provide patients with access to health systems in public locations, but with increasing home Internet access their usefulness is questioned. A literature and informant review identified kiosks used for taking medical histories, health promotion, self assessment, consumer feedback, patient registration, patient access to records, and remote consultations. Sited correctly with good interfaces, kiosks can be used by all demographics but many ‗projects‘ have failed to become routine practice. A role remains for : (a) integrated kiosks as part of patient ‗flow‘, (b) opportunistic kiosks to catch people‘s attention. Both require clear ‗ownership‘ to succeed. Keywords: kiosk; health systems; Internet 1. Introduction Many have expressed concerns about equitable access to the