不能牺牲员工自尊换取客人满意(Can not sacrifice employee self-esteem in exchange for customer satisfaction).docVIP
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不能牺牲员工自尊换取客人满意(Can not sacrifice employee self-esteem in exchange for customer satisfaction)
不能牺牲员工自尊换取客人满意(Can not sacrifice employee self-esteem in exchange for customer satisfaction)
Submarine fishing famous, spying on the militarys natural essential. And in the peer view, the bottom fishing model is desirable, undesirable?
Xu Lifeng (a pseudonym) is reluctant to disclose his real name, he said with concern, peer evaluation is not appropriate.
Xu Lifeng has been in the restaurant industry for more than 10 years and is currently managing as a general manager of a branded catering company. ldquo: when I opened my shop in Beijing, I heard that their service was very good. When it opened its first store in Shanghai, Wuzhong Road, we went to dinner. ”
Xu Lifeng admits, go to the bottom of the sea to eat, it is to feel the service there, but also to learn how they do the service well. The first time to go, Xu Lifeng really felt an accident, waiting for guests can do nails, hand care, sitting on the table after the waiter will bring glasses, cloth, like the side dishes, the waiter will be presented. “ they can think of, I also saw a few days ago happy, online users said, submarine fishing actually brought the baby to a crib.. ”
As the submarine fishing service has become famous, so, like Xu Lifeng to eat “ spying on military ” a few colleagues. Some restaurants send waiters to the bottom of the ocean to eat, and their services are more choosy, so many of the waiters are afraid to serve their colleagues, and the two sides even make trouble because of language differences. With the store staff and passengers between sea fishing, general manager of the Beijing region has said the reason: ldquo hate passengers; in fact they sat down, I knew that they were the waiter, because we do this line of people, unless the boss, otherwise, no matter how you dress, how loaded, too let peers see. You see, the waiter has a long time, and when he sits, he doesnt look like the average guest. He leans back and leans forward. If they are always honest to learn, we can fight with oth
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