销售出去的（Sold out）.docVIP

销售出去的（Sold out） L phone sales should possess the following qualities: hard work, clear thinking, articulate sound, gentle, sincere, diligent, keen insight Telephone sales analysis by process: What is real telemarketing? The real telephone sales is through the telephone collection customer, develops the customer, the excavation customer demand, causes the customer to purchase the desire, through the opposition processing, finally signs the bill, collects the money, completes the latter service the entire process. A, preparation: first, information; two, telephone template; three, products; four, possible objections to the customers solution preparation; five, the psychological preparation for the transaction First, customer information: 1, customer information collection and collation. Note: this part of the work is before or after the work time. Telephone sales work time: as long as your customers in this period of time, can answer the phones telephone sales staff time, telephone sales staff only work during working hours is to call the communication with clients. So keep in mind that FAXs time goes on during non work hours. 2, as far as possible to understand the customers products, export amount, advertising budget, the proportion of internal and external sales and so on. Product information: 1, company (company history, the latest developments in the company) 2, service 3, success stories (customer competitors), 4, 5, 6 competitors, a contract to FAX to customers so that customers impressive data, contract, plan or contact etc.. Two, telephone template: objections to the answer, telephone thinking (this is particularly important) Three. Ask telemarketing staff to be very familiar with the products we are selling and love their products. Four, the signing of the possible problems will be prepared: payment methods, discounts, installments, invoices sent, production cycle, late service personnel to follow up time and so on. Five, psychological preparation. Every asp