高 绩 效 团 队 建 设（High performance team building）.doc

高 绩 效 团 队 建 设（High performance team building） [training number]: [training program]: The game begins with the primer: Bamboo in the game 1. what are the ingredients for a successful team? 2. insights into team leadership / management capabilities Chapter 1. Brief explanation of team Introduction: people are the only dynamic resources of an enterprise Example: the story of a flock of wild geese - the importance of team building Case: the difference between heaven and hell I. team definition - what kind of team do we need? Team definition - understanding team work Two. Team norms Three. Team cohesion Factors determining team cohesion The second chapter: the principle of team building I. team building principles: defining team size Two. Team building principles: improve member skills Case: Mr. Zhou and Mr. Wangs stories of buying potatoes Live game: rope pull out game Three. Team building principles: fostering mutual trust Four. Team building principles: good team leadership Major games: superiors, peers, and subordinates in team work Five. Team building principles: team support The third chapter. Team cooperation and trust First, the significance of teamwork Two, the premise of effective cooperation Three, the connotation of trust Four, mutual trust, the significance of team building Case: distrust is the biggest cost Five, team building common four kinds of problems Case: Mason walls and the church Six, team conflict resolution The fourth chapter: building a high performance team I. effective communication among team members 1. communication mechanisms and processes / processes 2. types and methods of communication Communication painting Games: (one-way and two-way) Language Communication Games: Exercises of tone and intonation 3. barriers to communication A game: (a line) Case: a Chinese doctor, an American girl riding a horse 4., the four characteristics of effective communication Two. Team problem solving method Brainstorming case: how to improve sales performance