食品公司质量管理文件.docVIP

湖北珍肴食品有限公司 质 量 管 理 文 件 二○○八年六月十日 目 录 1、企业概况··········································2 2、质量方针和质量目标································3 3、企业组织机构图····································5 4、质量负责人········································6 5、质量职责··········································7 6、质量管理制度·····································11 7、工艺管理制度·····································13 8、卫生消毒管理制度·································15 9、原材料采购管理制度·······························17 10、质量检验管理制度································19 11、不合格品的管理制度······························21 12、仓库管理制度····································22 13、设备管理制度····································23 14、文件和资料管理制度······························25 15、人力资源管理制度································27 16、检验规程········································29 17、工艺规程········································34 18、出厂检验报告····································35 19、不合格评审报告··································36 20、客户意见登记表··································37 21、不合格品通知单··································38 22、良好操作现场检查表······························39 23、工厂环境检查情况明细表··························41 24、原料采购验证记录································42 25、原辅材料采购验证记录····························43 26、产品销售台帐····································44 一、企业概况 湖北珍肴食品有限公司位于湖北省黄梅县大胜工业园，公司占地50亩，主要从事糕点、饼干、糖果、膨化食品、油炸食品的加工及销售，预计总投资5000万元，最终达到年生产销售各类食品5亿元，提供就业岗位1000个左右。公司拥有先进的净化食品生产厂房，先进的工艺流程，优秀的管理团队，第一期工程从台湾引进先进的面包生产线8条（其中第一批2条），力求在2010年实现面包生产销售突破2亿元，以期成为湖北面包生产企业的第一集团。  二、质量方针和质量目标 质量方针：严格管理、持续改进，提供超越客户期望的高品质产品和服务，使客户满意。 质量目标：加强从原料到生产到销售和服务的全过程质量控 制，保证产品经检验合格后出厂，保证政府监管部 门抽检合格率达100%；顾客满意率达到100%。 为实施我厂质量方针和目标，采取以下具体措施： 1、厂长全面负责质量管理工作，各职能部门或相关负责人按质量职责明确分工，确保质量职责落实到人。 2、加强全体员工的食品质量安全意识教育和质量管理知识学习，质量负责人熟悉生产工艺、产品标准和相关标准，以便指导生产。化验室要严格按照“检验规定”，加强对原材料、半成品（生产过程）的检验和成品的出厂检验。实行质量检验一票否决权。 3、原材料面粉、糖、食用植物油、色素、防腐剂、包装袋/膜等生产许可证管理的产品，采购前必须对生产方的资质进行考核，正式采购应索取生产方的生产许可证复印件存档备查。外包装盒/袋/箱等采购前应对生产商的资质和质量保证能力进行必要的考查和评价，并对到厂原料进行相应的采购验证。不合格的原料不准进厂。不合格的原材料不得投产使用。 4、加强生产过程的环境、人员、设备、场所的卫生控制和产品形成过程的质量控制，特别是加强关键工序的