戴姆勒克莱斯勒SQAP手册.doc

SUPPLIER QUALITY ASSURANCE PROCESS (SQAP) JULY 2005 VERSION 1.1 Confidential and Proprietary to DaimlerChrysler Corporation Reproduction is not permitted James Gajda – DaimlerChrysler International Supplier Quality Joseph Nguyen – DaimlerChrysler International Services, China Project ⅰ  供应商质量保证程序 (SQAP) 2005年7月 版本：1.1 版权归戴姆勒克莱斯勒公司所有，侵权必究 未经允许，不得翻印 James Gajda –戴姆勒克莱斯勒公司国际供应商质量部 Joseph Nguyen –戴姆勒克莱斯勒公司国际服务部 - 中国项目 ⅰ  FOREWORD MISSION: Implement Best in Class quality processes to ensure process performance improvements in the supply Base. Our goal was to develop a comprehensive manual FAST, SIMPLE and LEAN to ensure world-class quality to “Be the Best in class by 2007”. SCOPE: This SQAP specifies the minimum suppliers’ activities to satisfy the Quality Assurance requirements of production parts for DaimlerChrysler. OBJECTIVE TARGET: The objective of this SQAP (Supplier Quality Assurance Process) is to define the requirements of the Advanced Quality Planning. By implementing this process, we and suppliers will strive for zero defects. GUIDING PRINCIPLES: Clearly define customer expectations. Communicate clearly and consistently with our suppliers Work with our suppliers as a one team Pay attention to details Concentrate on process Reduce process variation Focus on problem prevention Be Proactive Have flawless pilots and launches PROCESS: This SQAP consists of 20 key elements; this process is based on benchmark against the best practices in the industry. The SQAP timing is structured such that it begins after the supplier selection, however, elements of GPMA (Global Procurement Market Analysis), Source Evaluation and Quote Packages (RFQs) are integral to the quality planning processes at both DaimlerChrysler and the supply base. Purchase orders should be issued for SQAP to be initiated. Source Evaluations are conducted to ensure that suppliers possess the necessary engineering, development, facility, manufacturing, quality and logistic capabilit