剑桥商务英语课文辅导3 Ordering good and cash flow.docVIP

学习重点 1．???? Homework Review 2．???? Placing an order 3．???? Discussing and confirming changes 4．???? Managing cash flow 5．???? Improving cash flow 6．???? Reading Passasge 7．???? Vocabulary consolidation on unit 3a and 3b 8．???? Homework I. Homework Review Dear Mr. Johnson Re: Repair of Tashita Cassette Player Thank you for your letter of 12 September 1997 in respect of your Tashita Cassette Player. I wish to offer my sincere apologies for the long delay in returning the machine to you. In fact, our technician was sick, but we should still have kept you informed. Unfortunately, we are unable to repair the two faults because: 1.????? The volume-control needs replacing and this part is no longer available. 2.????? The on/off switch can be replaced, but we think the cost would be prohibitive. The major problem is that the manufacturers, Tashita, have been out of business since 1990 and parts for your player (manufactured in 1985) were almost impossible to find. We are really sorry that we cannot help you on this occasion, but we hope we can be of assistance in the future. Yours sincerely ( 137 words ) 参考答案二： Dear Mr. Johnson Re: Repair of Tashita Cassette Player Thank you for your letter of 12 September 1997 concerning your cassette player. I sincerely apologize for having your player in our shop for over a month because our technician was in hospital for over two weeks. Unfortunately, we are unable to repair your player for the following two reasons. Firstly, the volume control needs replacing but the part is not available. Secondly, even though it is possible to replace the on/off switch, it will cost you too much money. The major problem is that your player, made in 1985, is very old and the manufacturer, Tashita, have been out of business since 1990. Therefore, it is impossible to find the relevant parts in the market. We are really sorry that we cannot help you on this occasion. If we can be of further assi