(2007)Auditor efficiency and effectiveness with diagrammatic and linguistic conceptual model representations.pdfVIP
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International Journal of Accounting
Information Systems 2 (2001) 223–248
Auditor efficiency and effectiveness with diagrammatic
and linguistic conceptual model representations
Cheryl L. Dunn*, Gregory J. Gerard
Department of Accounting, College of Business, Florida State University,
Mail Code 1110, Tallahassee, FL 32306-1110, USA
Received 31 March 2000; received in revised form 1 February 2001; accepted 10 February 2001
Abstract
The differences in efficiency, effectiveness, ease of use, and user satisfaction among auditors using
diagrammatic and linguistic conceptual model representations were investigated. The diagrammatic
conceptual model was the entity–relationship (ER) model [Batini C, Ceri S, Navathe SB. Conceptual
database design: an entity relationship approach. Redwood City, CA: Benjamin/Cummings, 1992.].
The linguistic conceptual model was an informationally equivalent Backus–Naur Form (BNF)
grammar (as described in Batini et al., 1992). The conceptual model representation was manipulated in
an experiment containing three types of tasks: search, recognition, and inference. Participants in the
study were 46 first year auditors employed by a Big 5 accounting firm, who were enrolled in an
accounting information systems course in a graduate accounting degree program. Results indicate that
participants considered the ER model easier to use, used it faster, and were more satisfied with it, than
the BNF grammar. However, there were no significant differences between representations with
respect to accuracy. D 2001 Elsevier Science Inc. All rights reserved.
Keywords: Conceptual model; User performance; Diagrammatic representation; Linguistic representatio
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