酒店《存档》培训活动纲要.docVIP

A HOTEL XXX大酒店 TRAINING ACTIVITY OUTLINE 培训活动纲要 Task: Filing 任务: 存档 Code序号: RM-RES-A070 Objectives： At the end of this session Reservations Sales associates should know how to take responsibility in making sure that all documents, reservation material, correspondence and other papers are properly put away in respective files daily. 目的: 在课程结束的时候，预 订 部 销 售 文 员 应懂得每一天都有责任将当 天所有预订部的各种文件资料归档。 Standard ： Reservation Sales Agents are responsible to ensure that all documents, reservation material, correspondence and other office papers are protected and kept in good condition by putting t