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摘 要
沟通无处不在,有效的沟通是现代企业管理和人际交往所必备的技能之一,有效的沟通不仅是一种天赋,更是一门艺术,从结果上讲,沟通存在着有效沟通与无效沟通两种沟通,所谓有效沟通就是成功的沟通。有效沟通需要一个良好沟通渠道的建立,沟通过程中,存在着各种各样的沟通障碍来阻止有效沟通的进行,通过本文的了解可以克服这种种障碍,以达到有效沟通的目的。
现代企业管理过程,从一定意义上说实际就是沟通行为过程。有效沟通是现代企业管理得以实施的主要手段、方法和工具,是做好思想政治工作、实现企业和谐发展的重要基石。管理学者认为,沟通实际就是社会中人与人之间的联系过程,是人与人之间传递信息、沟通思想和交流情感的过程。
有效沟通可以达到一种和谐,一种境界。单位要通过沟通看到员工在不断地变化和成长,员工要通过沟通与交流看到单位的美好未来,二者要通过有效沟通与交流产生一种思想共鸣,形成一种远大的理想。有效沟通是正确决策的前提和基础、是统一思想和行动的工具、是建立良好人际关系的关键。思想政治工作更是离不开有效沟通。生活中我们常常看到,有的人说话让人爱听,有的人说话让人不爱听,说得不好甚至适得其反,通过对本文的学习,便可以避免这样的尴尬
关键词:沟通;沟通渠道;有效沟通
ABSTRACT
Communication is everywhere, effective communication is the modern enterprise management and interpersonal skills necessary one, effective communication is not only a kind of talent, but also an art, from the results of speaking, communication exists, effective communication and invalid communication two communication, the so-called effective communication is the successful communication. Effective communication needs a good communication channels in the process of establishing, communication, there exist various communication obstacles to prevent the effective communication, through this paper understanding can overcome this kind of obstacles, in order to achieve the purpose of effective communication.
Modern enterprise management process, in a certain sense actual is communication behavior process. Effective communication is modern enterprise management can implement main means, methods and tools, is to do the ideological and political work, realize the harmonious development of enterprises of important cornerstone.
Effective communication can achieve a kind of harmony, a kind of state. Through communication unit to see employees in constant change and grow, employee wants to communicate see units by the bright future of equal to communicate through effective resonance, and produce a thought form a lofty ideal. Effective communication is correct decision is the premise and foundation of unity in thinking and action, the tools, is th
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