商务英语信件常用句型.doc

商务英语信件常用句型 称呼和结束句： Dear Sir Yours faithfully Dear Madam Yours faithfully Dear Sirs Yours faithfully Dear Madam Yours faithfully Dear Madam Yours faithfully Dear Ms Brown Yours sincerely Dear Mr Mith Yours sincerely 介绍这封信的背景： With reference to: With reference to your advertisement in the Times of 12th December,… With reference to your phone call today,… 解释写信原因： I am writing to… I am writing to confirm the arrangement. I am writing to enquire about the price and discount of your products. I am writing to inform you that we have sent your goods on July 21. I am writing to apologise for the delay of the goods. 提出要求： I would be grateful if you could send me a catalogue. I would appreciate it if you could deliver them as soon as possible. Could you possibly give a presentation at the annual sales conference? 表示感谢 Thank you for… Thank you for your telephone call today. Thank you for sending the catalogue to me. 随信寄去的材料 Please find enclosed a cheque. I am enclose a price list. We enclose a brochure. 表示道歉 I am sorry that our cashier charged you too much. I apologize for not attending the meeting. I am sorry for not replying to your letter. 确认某事 I am pleased to confirm the booking of the conference room on Monday ,March 3—5 . I can assure you that we can deliver the goods by the required date. 讲述不好的消息 Unfortunately, the handles of the teapots were missing. I am afraid that only two of the ten microphones can work. 结束一封信 Thank you for your help. Please contact us again if we can help in any way. / you have any questions. I look forward to hearing from you soon. /meeting you ./ seeing you next Friday. 货运英语 货物 goods | | freight | | cargo 运输 transportation | | transit | | conveyance 运送 to transport | | to carry | | to convey 运输业 transportation business | | forwarding business | | carrying trade 运输代理人 a forwarding agent 承运人 a freight agent | | a carrier 船务代理人 a shippi