《管理沟通(双语)》问题答案.docVIP

《管理沟通（双语）》问题答案 CHAPTER 1 Management Communication in Transition 1. What do managers do all day? (1)Managers spend their time engaged in planning, organizing, staffing, directing, coordinating, reporting, and controlling. (2)Managers are in constant action. (3)Managers show similar patterns, they spend most of their time interacting with others, both inside and outside the organization. (4)Most management work is conversational. 2. What roles do managers play? (1)Interpersonal Roles. These roles include Figurehead role, Leader role, and Liaison role. (2)Informational Roles. These roles include