服务中心英语情景对话.docVIP

服务中心英语情景对话 一．电话转接情景对话 O: Operator G: Guest Dialog 1： O: Best Western Premier Central Hotel (Service Center). G: May I speak to Mr. Wilson, Please? O: Could you please tell me where Mr. Wilson is from? G: He is from American. O: Hold on, please! I’ll get you through. Dialog 2： O: Best Western Premier Central (Service Center). G：Room 2110 Please. O: May I have the guest’s name, please? G: Mr. Wilson. O: Could you please tell me how to spell the name, please. (If you cannot hear clearly or you can’t find “Wilson” in Room 2110). G: W I L S O N, Wilson. O: Thank you, just hold the line please, I