HND_人力资源管理_最新报告__MPO_Out_3.doc

Assess the main features of managerial work and explain/outline the main roles and activities of managers within Scotia Airways.评估管理工作的主要特点，并解释/轮廓内舍航空公司经理的主要职责和活动。 Managing is a process by which responsible persons in an organisation combine resources to achieve given ends. The main features of the managerial work can explain by the Henri Fayol’s Generic Management Theory. There are several categories from Fayol which are about: the Forecasting, the Planning, the Commanding, the Controlling, the Co-ordinating and the Organising. 管理是一个过程，负责人在一个组织整合社会资源，实现给定的目的。对管理工作的主要特点可以由亨利·法约尔的一般管理理论解释。有几类从法约尔这是关于：的预测，规划，指挥官，控股，在协调和筹备。 Forecasting is predicting future events and Forecasting is the first the step of the managerial work because as an manager he or she must have an ability to forecast the problems that the company will meet and must do the prevention measure well. In Scotia, for example, they want to establish their work across the whole Europe and then to the Asia, but the Scotia manager must forecast many problems that will happened in the future such as the change of currency, the language and culture have differences and any other problems, so the manager must price the product and service again at that foreign area with their currency and training their employees who will go there doing the business. The Scotia manager should forecast the problems and find some solutions to avoid them. The forecast ability is very important about the manager. 预测是预测未来事件和预测是管理工作的第一个步骤，因为作为一个经理，他或她必须有预测，该公司将满足和必须做的预防措施以及存在的问题的能力。在斯科舍省，例如，他们希望建立横跨整个欧洲，然后到亚洲工作，但舍管理人员必须预测，这将发生在未来的许多问题，如货币的变化，语言和文化有差异，并任何其他问题，因此管理者必须再次在外国地区价格的产品和服务与他们的货币和培训员工谁都会去那里做着生意。该舍经理应该预测的问题，并找到了一些解决方案，以避免它们。的预测能力是对经理非常重要。 To about the Planning, it is setting out a course of action and to meet expected demand. Planning is to explore the future, and then providing a clear methodology for achieving the target expansion and develope a project of action. Scotia wants to expand their business into East Europe, Middle