妇产科护理工作的护理纠纷分析及防范对策 袁立群.docVIP

精品论文 参考文献 妇产科护理工作的护理纠纷分析及防范对策 袁立群 汉寿县矫形医院 湖南常德 415900 　　【摘 要】目的：分析并探讨妇产科护理中产生护理纠纷的原因及相应的纠纷防范对策。方法：本研究选取500例于2015年1月~2016年6月入住本院妇产科接受治疗的患者为研究对象，采用随机数字表法将其均分为研究组与对照组，对照组给予常规护理管理，研究组则在分析护理纠纷产生原因的基础上实施相对应的防范对策。对比分析两组护理纠纷发生率以及患者的护理满意度。结果：对照组共发生32例护理纠纷，护理纠纷发生率为12.8%，护理满意度为80.0%；研究组则仅发生3例护理纠纷，护理纠纷发生率为1.2%，护理满意度为98.0%。两组对比差异具有统计学意义（P＜0.05）。结论：分析妇产科护理过程中纠纷发生的原因并实施相对应的防范对策有利于护理纠纷发生率的降低与护理满意度的提升，对??和谐护患关系的构建及良好医疗形象的塑造也十分有利。 　　【关键词】妇产科；护理纠纷；防范对策 　　Abstract：Objective：to analyze and discuss the causes of nursing disputes in obstetrics and gynecology nursing and the corresponding countermeasures.Methods：This study selected 500 cases in 2015 to 2016 January in June admitted in our hospital department of gynaecology and obstetrics accepted treated patients as the research object，the random number table method，the score into the study group and the control group.The control group was given conventional nursing management，the research group in the analysis of nursing disputes causes based on implementation of the corresponding countermeasures.The incidence of nursing disputes and nursing satisfaction of patients in the two groups were compared and analyzed.Results：in the control group there were 32 cases of nursing disputes and nursing dispute occurrence rate of 12.8%，nursing satisfaction was 80.0%；the study group only occurred 3 cases of nursing disputes and nursing disputes occurred rate was 1.2%，nursing satisfaction was 98.0%.The difference between the two groups was statistically significant（P lt; 0.05）.Conclusion：the analysis of disputes in the Department of Obstetrics and gynecology nursing course cause and corresponding countermeasures favorable rates decrease with nursing satisfaction improved nursing disputes，for a harmonious nurse patient relationship construction and good medical image shaping is also very beneficial. 　　Key words：Gynecology and Obstetrics；nursing dispute；prevention measures 　　 　　 　　作为医院护理部门的重要组成部分，妇产科需对护理人员提出更高的要求，促使其更好地完成护理工作。本研究选取了500例本院妇产科收治的患者，分析护理