洲际宴会厅程序-0012 - Set up Theater Style.docVIP

STANDARD OPERATING PROCEDURE 标准操作程序 SET UP THEATER AND HEAD TABLE STYLE 摆放剧院式和主桌 Task Number: BQT-0012 Department: FB – Banqueting Date Issued: Nov. 2007 Guest Expectation: I expect a theater style set up is arranged in a proper and consistent way with clean chairs. 我希望剧院式的布置是使用干净椅子的，固定的一致的模式 Time to Train: 45 minutes Why is this task important for you and our guests? 为什么这项任务对我们的客人和你是如此重要？ Answers: 回答 To maximize guests satisfaction 可以满足客人的最大期望值 To ensure that theater style set ups are set up consistently 确保剧院式布置是固定的一致的模式 WHAT/ STEPS 什么/步骤 HOW/ STANDARDS 怎样/标准 TRAINING QUESTIONS 培训问题 Mis En Place 摆放 Mis en place for Head Table: 主桌的摆放 A banquet table covered with a tablecloth and skirted. 用台布和台裙装饰好的宴会桌 One entree plate, with three-fold napkin, per every three guests, for ice waters. 每3个客人共用一个垫盘，下面带有3张餐巾折叠的放置冰水用的垫 One entree plate, with doily, per every three guests, for glasses. 每3个客人共用一个垫盘，下面带有花纸用来放置冰水 For each person a pad and a pen. 每个位上摆放垫子和笔 Mise En Place for Theater Style: 剧院式的摆放： All chairs shall be set in neat straight lines for the required amount. 足够数量的椅子必须是摆放整洁，笔直成一条线 Always leave room around the exits for guest’s movement. 总是要在出口的地方留出空间供客人进出 Always leave a centre aisle where possible 总是尽可能地在中间留出过道 1) Lay out head table 摆放主桌 Lay out the Head table and centralized it in the room. 在房间的正中摆放主桌 Why should the head table be centralized? 为什么主桌要在房间的正中？ 2) Lay out tablecloth 铺台布 Lay outs the table cloth and fold it facing the back of the room. 铺台布时台布折叠的边要朝向房间的后面 Make sure the tablecloth is well pressed, clean without stain and small holes. 确保台布要是平整，干净没有污渍和小洞 Why should the table cloth face the back of the room? 为什么台布的边要朝向房间的后面？ What am I checking when I check the table cloth? 什么是我们检查台布所需要的？ 3) Skirt the head table 给主桌围台裙 Use the skirt clip to skirt the head table. 使用台裙夹给主桌围上台裙 Ensure skirting is clean without stain and well pressed. 确保台裙是干净，笔直熨烫齐整和没有污渍的 What do I check for with skirting? 什么是我们围台裙需要检查的？ 4) Se