酒店英语教案第11讲.docVIP

第 11 讲 一、名 称：Information Desk 教学时数：2 教学目的: 1.Master the terms and useful phrases in asking and giving information. 2. Grasp some knowledge about providing information. 四、重点和难点： 重点：Use sentence patterns skillfully in working situations. 难点：Making situational dialogues fluently. 五、教学方法和手段： 方法： Task-driven method 手段：teach;Q A; Discussion;role-play 六、教学内容及时间安排 1. Reference Words 2.Scene Dialogue 3.Other expressions 4.Role-Play 教学过程 （一）导入新课（问题导入） Usually include: 1.Introducing a certain place （local tourist attractions、special snack bar Special goods store) 2.Showing the way to a certain place in the city(direction route transport) 3. Handling messages of the guests （二）讲授新课? I． Reference Words amuse 娱乐 teahouse 茶馆 classical?music 古典音乐 soft?drinks 饮料 Jolly 快乐的 Summer Palace 颐和园 Locate 坐落在 house phone 内线电话 call back 回电话 restroom 休息室 stamp 邮票 sightseeing 观光 vending machine 自动售货机 western-style restaurant 西餐厅 business center 商务中心 theatre 戏院 newspaper stand 报刊亭 exchange money 兑换外币 souvenir 纪念品 contact 联系 travel agent 旅行社 road fork 分叉路口 II. Scene Dialogue Dialogue?A? Asking for Recreation Center A：Is?there?any?place?in?the?hotel?where?we?can?amuse?ourselves?? B: If?you?want?to?take?a?walk,?you?can?go?to?the?garden．?It is?very?relaxing?there．? A：?That?sounds?good．But?is?that?the?only?place?to?go?? B：?No，?sir．?There?is?a?recreation?centre?on?the?ground?floor．You?can?play?billiards，?table?tennis，?bridge，and?go?bowling．? A：Is?there?a?place?where?we?can? listen?to?some?music?? B：Yes．There?is?a?music?teahouse?where?you?can?enjoy?both?classical?music and modern?music，?while?having?some?Chinese?tea?or?other?soft?drinks．? A：Oh，great！Thank?you?very?much．? B：Its?a?pleasure． Dialogue?B? Asking for daily Service （A：?Receptionist?B：?Guest）? B：Would?you? please?tell?me?the?daily?service?hours?of?the?dining?room？