全规模变革Whole-Scale Change.ppt

Whole-Scale Change a.k.a. real-time strategic planning Overview … What is whole-scale change? Evolution of strategic planning The paradigm-shift formula: new assumptions, new rules The whole-scale strategic planning model A whole-scale success story Whole-scale tips from a librarian What is Whole-Scale Change? Create empowerment, participation, and community Use reality as a key driver Build and maintain a common database Create a shared preferred future Create change in real time Evolution of Strategic Planning 1G - Long-range planning Presented statistical data projecting current growth patterns over a period of 5-10-20 years A matter for top-down management 2G - Strategic planning Environmental scans and scenario building SWOT –Assess Strengths and Weaknesses in relation to Opportunities and Threats Leaves change to the “experts” 3G - Real-time strategic planning Enables a “critical mass” of the organization to create a new culture in the moment. Actively engages staff at all levels in the planning process History of Whole-Scale Change The Whole-Scale Paradigm Shift Formula: DxVxFR D = Dissafistfaction with the status quo V = Vision of the future F = First steps towards change R = Resistance to change 7 Areas Where Whole-Scale Change Can Achieve Paradigm-Shifting Results(c.f. Holman, /EECultureChange.htm) Some New Rules for Leaderscf: /library/new_rules.html Whole-Scale Strategic Planning Model A Story from the Trenches:(Change Handbook, pp. 203-205) Went through 4 CEOs in 3 years Heavy anticipated FY losses Hostile Relationships with Labor Unions Urgent need for organizational change Whole-Scale Strategic Intervention at Ferranti-Packard Plant closed for two days 280 stakeholders participated in change event offsite 23-person “Event-Planning Team” representing all levels, decided what issues to discuss as content experts Whole-Scale consultants facilitated as process experts. Change Event Outcomes Change in corporate culture Environmental awareness