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21世纪大学新英语视听说教程第二册 Unit 9 教案(参考)
Unit 9 Manners
Teaching Objectives:
Make complaints;
2. Identify names;
3. Understand manners in different cultures;
?
Teaching Demands
1. To help student’s improve their listening ability;
2. To help student’s master some conversational skills.
Teaching Important Points and Difficulties
1. Understanding using the key words, phrases and expressions in this unit;
2. Understanding the main idea of the listening materials and complete exercises;
3. Mastering different table manners in different cultures;
4. Teaching students some background information related to the video
Teaching Methods
1. Video watching;
2. MP3 listening
3. PPT showing;
4. Individual work, pair work group work.
Teaching Procedures:
Communication Skills
Useful Expressions:
Making a Complaint I’m afraid you’ve made too many typing mistakes in your report. I’m sorry to have to say this, but you arrived late this morning. I’m afraid I have a complaint to make. There seems to be something wrong
with the air conditioner I bought three days ago. I want to make a complaint about this cellular mobile phone. What’s the point of talking about it? I’ve just had enough of that! Couldn’t you speak a bit slowly/ turn down the radio a little bit? I wish you would come here earlier next time. Accepting a Complaint Rejecting a Complaint Delaying a Complaint Oh, I’m so sorry about that. Well, I’m afraid there is
nothing we can do about
it, actually. I suggest you leave it
with us, and we’ll see
what can be done/
we can do. Oh dear, I’m awfully sorry. Well, I’m afraid there isn’t
much we can do about it,
actually. I’m afraid the manager
isn’t in at the moment. I can’t tell you how sorry I am. ? Could you call back later?
Watching Speaking
Task 1
Watch the video clip with the sound off and discuss the questions below
Where do you think the scene most likely takes place?
2. Can you imagine what is happening to them?
Task 2
Watch the video clip again, and then a
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