电话接待合成电话接待.pptxVIP

前台英语之 电话接待场景1 电话转接Hello web international, Stephanie speaking. 您好，韦博国际英语. May I know who is your tutor? 请问您的tutor是哪位？ Ok, hold on please, I will transfer your call. 好的，请稍等，我现在帮您转接。场景2 告知不能现场订课Hello web international, Stephanie speaking.您好，韦博国际英语Do you want to book class?您是想电话订课吗？I am afraid that you need either come to the center reception or you send to wechat to book classes.电话不能订课，您需要通过微信或者直接来前台预定课程。场景3 电话占线Hello web international, Stephanie speaking.您好，韦博国际英语Ok, hold on please, I will transfer your call.好的，请稍等，我现在帮您转接。Sorry, the number you dialed is busy now, please call back later.对不起，您拨