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英语听说训练(高职旅游类旅游管理专业)Unit11Office
Unit 11 Office;Objectives:
Have the ability to work in the hotel business center;
Be able to arrange meeting and schedules;
Be able to make reservations.;Office is always busy during the work day. Everyone in the office goes all out to accomplish their own assignments. Having a clear idea about the usage of copier machine, fax machine as well as being able to making reservations about tickets and restaurants will contribute a lot to the smooth operation of the whole office.;Warming-up
Questions for discussion
You are going to talk about jobs. Read the following questions and discuss them with your partner.
1. Have you ever thought of working in the business center in a hotel?
2. Are you familiar with the office equipment, such as printer, copier machine or fax?
3. Do you know some useful tips for the successful reservation of tickets?
4. Do you have any idea about how to arrange a meeting?
5. How do you know to book a business meal?;Listen and Choose
Directions : Listen to the following sentences and choose the correct words to fill in the blanks in each sentence.;What for you, sir?
Please wait a moment, sir. Thank you .
Good morning! I would like to make .
I would like to have this .
Let me .
Could you please show me your in order to make a registration?
Since everyone’s here, let’s ?
Shall we move on to the next item ?
Let’s turn to the .
Please next time. ;Listen and Respond
Directions : Listen to 10 sentences for workplace communication and choose their right responses.
1. A. Sorry. It’s not mine.
B. I would like two copies, please.
C. Sure. How many copies would you like?
D. We have a lot of copies here.
2. A. I think it is your turn. B. Sorry, you have to stop.
C. It’s your job. D. I think it ran out of paper.
3. A. Sorry, I cannot find it. B. Ok. Let me check his schedule first.
C. Sorry, you probably do it again. D. Ok. Let me help him with it.
?4. A. Good. Thank you. B. Yes, I
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