管理学课件Ch02PPT.pptVIP

Copyright ? 2005 Prentice Hall, Inc. All rights reserved. * The Manager: Omnipotent or Symbolic? Omnipotent View of Management Managers are directly responsible for an organization’s success or failure. The quality of the organization is determined by the quality of its managers. Managers are held most accountable for an organization’s performance yet it is difficult to attribute good or poor performance directly to their influence on the organization. The Manager: Omnipotent or Symbolic? Symbolic View of Management Much of an organization’s success or failure is due to external forces outside of managers’ control. The ability of managers to affect outcomes is influenced and constrained by external factors. The economy, customers, governmental policies, competitors, industry conditions, technology, and the actions of previous managers Managers symbolize control and influence through their action The Organization’s Culture Organizational Culture A system of shared meanings and common beliefs held by organizational members that determines, in a large degree, how they act towards each other. “The way we do things around here.” Values, symbols, rituals, myths, and practices Implications: Culture is a perception. Culture is shared. Culture is descriptive. Copyright ? 2005 Prentice Hall, Inc. All rights reserved. * PowerPoint Presentation by Charlie Cook Copyright ? 2005 Prentice Hall, Inc. All rights reserved. 8th edition Steven P. RobbinsMary Coulter PowerPoint Presentation by Charlie Cook Copyright ? 2005 Prentice Hall, Inc. All rights reserved. L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. Historical Background of Management Explain why studying management history is important. Describe some early evidences of management practice. Discuss why division of labor and the Industrial Revolution are important to the study of management. List six management approaches. Scientific Management Define scientific mana