8D_Introduction精选.pptVIP

* Flextronics Strictly Confidential Design. Build. Ship. Service. SQE Training --- 8D Introduction 8D Introduction 1.EIGHT DISCIPLINE TEAM WORKSHEET INSTRUCTIONS (1)DISCIPLINE 1 : (成立 QIT) USE TEAM APPROACH a. SELECT AND RECORD INTERNAL AND EXTERNAL TEAM MEMBERS (SP-QIT) b. SELECT A TEAM CHAMPION (MANAGEMENT MEMBER WHO WILL REMOVE ROAD BLOCKS FOR THE TEAM) c. SELECT A TEAM LEADER (A MEMBER WHO DIRECTS EFFORTS AND TAKES RESPONSIBILITY FOR TEAM) (2)DISCIPLINE 2 : (問題描述) DESCRIBE THE PROBLEM a. USE TERMS UNDERSTOOD BY THE CUSTOMER b. DESCRIBE THE CHANGE IN CONDITION OR PRE-EXISTING CONDITION WHICH CAUSED THE PROBLEM c. EXPRESS THE CONDITION IN QUANTIFIABLE TERMS 8D Introduction (3) DISCIPLINE 3 : (尋找真因) DEFINE THE ROOT CAUSE a. DESCRIBE WHY THE CHANGE IN CONDITION OCCURRED, OR IDENTIFY THE HOLE BY THE SYSTEM WHICH ALLOWED THE PRE-EXISTING CONDITION TO GO UNDETECTED b. CATEGORIZE THE ROOT CAUSES EG: -- MATERIAL -- MACHINES -- METHODS -- MANPOWER -- MAINTENANCE -- ENVIRONMENT 8D Introduction (4) DISCIPLINE 4 : (臨時對策) IMPLEMENT CONTAINMENT PLAN a. DESCRIBE WHO WHAT WHEN AND HOW YOU WILL CAPTURE AND CONTAIN THE DEFECTS NOW. AND PREVENT THEM FROM GETTING TO THE CUSTOMER b. CONSIDER THE EFFECT OF THE CONTAINMENT PLAN ON: -- COST -- DELIVERY -- INDUCEMENT OF OTHER TYPES OF DEFECTS 8D Introduction (5) DISCIPLINE 5 : (永久對策) IMPLEMENT PERMANENT CORRECTIVE ACTIONS a. DESCRIBE WHO WHAT WHEN AND HOW YOU WILL IMPLEMENT CHANGES IN MATERIAL, MANPOWER, METHODS, ETC. TO TOTALLY ELIMINATE THE ROOT CAUSE OF THE PROBLEM b. CONSIDER PERMANENT C/A PLAN IMPACT UPON: -- INDUCING OTHER TYPES OF DEFECTS -- ELIMINATION OF CONTAINMENT ACTIVITIES (IF C/A PLAN WORKS, CONTAINMENT ACTIVITIES SHOULD NO LONGER BE REQUIRED) 8D Introduction (6) DISCIPLINE 6 : (有效驗証) VERIFY EFFECTIVENESS OF ACTIONS a. DESCRIBE VERIFICATION RESULTS IN QUANTIFIABLE TERMS. (ACHIEVED CPK OR DECREASED DEFECT OCCURRENCES TO ZERO. ETC.) b. CONTINUE CONTAINMENT ACTIVITIES UNTIL PERMAN