酒店英语学习情境二：餐厅服务英语2-7 Paying Bills.pptVIP

学习情境二：餐厅服务英语 学习任务: 结账服务 Name : Jack Job: Waiter Responsibility: To serve the guests and help guests settle the bills Contents Learning Objectives 学习目标 Working Procedures 工作程序 Check if the total is correct 检查总额是否正确 Ask the guest the way of payment 询问客人付款方式 Help the guest settle the payment 帮助宾客结账 Pass the receipt to the guest 把收据交给宾客 Make out the invoice for guest 给客人开发票 Thank the guest for having meal at the restaurant 感谢宾客的用餐 Working Knowledge 工作知识(2) 2. Classification of different drinks Hotel Task 酒店任务 Suppose you are Jack, now you’re going to help guest with the bill. Please perform the task according to the hints below with your partners. Words to know account n. 账目 bill n. 账单 pay vt. 付款 cashier n. 收银台 enough adj. 足够的 change n. 零钱 accept vt. 接受 tips n. 小费 include vt. 包括 service charge 服务费 receipt n. 收据 separate checks 分开付款 Useful expressions 1. Requiring the Payment 结账 (1) The bill, please. (2) Here is your bill. (3) It’s…yuan in all. Please check it, thank you. 2. Ways of Paying the Bill 支付方式 (1) How would you like to pay your bill? (2) Can I pay by check? (3) Would you like separate checks, sir? Useful expressions 3. Asking and Answering about Prices 询问和回复价钱 (1) How much shall I pay for the dinner? (2) Your bill comes to 260yuan. (3) I’m afraid it is not enough. 4. Questions about Payment 付款问题 (1) Would you please go to the cashier to pay your bill? (2) Keep the change. (3) It’s very kind of you, but we don’t accept tips. Activity Activity Activity Thank you！ * Learning Objectives 学习目标 1 Working Procedures 工作程序 2 Working Knowledge 工作知识 3 Hotel Task 酒店任务 4 5 Words and Expressions 6 Activity After finishing this task, you should be able to： ☆ Explain different methods of payment ☆ Help gu