Themegallery 图表汇总NO6.pptxVIP

SI Area NI Area Solution Area SM Area Internet Area RD Area Consulting Area SI Business Area SI consulting SI development SI management N/W management New technology Network Integration - Network Consulting - Network Integration - Network Management CRM Forecasting, Opportunity Management, Configuration, Generation …… Forecasting, Customer Care Spare Management ……… Forecasting Personalization Campaign Management Marketing Encyclopedia ERP CMS SCM EIP eStrategy Solution Service - SI Development Solutions Marketing Sales Services One-Stop Service 10% 10% 5% 5% BSP IT consulting IT development IT management N/W management New technology Wireless Internet Web Contents Web Mailing Web SI eBiz Solutions Service BSP Area Internet Area SI Area NI Area Consulting Area BSP MU : (Business Service Provider Management Unit) Internet Area BSP Area SI Area NI Area 55% 15% 20% 10% eBiz Solutions Service Consulting for eBiz eStrategy Consulting. eManagement Consulting eBusiness Restructure Consulting e-CRM,e-Marketing Consulting e-Solution/ e-Infra/ e-Infra SI consulting management Network Integration / Automation System IT development management e-Supply chain Management e-Customer Relationship Management E-biz transformation System - 고객 정보, 고객 관계는 전략적 자산 - 다양한 채널을 통합한 고객 서비스 제공 - 파트너와의 협력은 전략적 자산 - Supply Chain를 활용한 경쟁 우위 확보 e-Business Perspective eBiz Consulting e-Marketing Promotion eCreative Contents eBiz SI Solutions eBiz Service Domain eBiz Total Service e-CRM function e-Customer Relationship Management Adaptation Analysis Data Gathering eBiz Solution analysis _e-CRM 로그분석 및 접속자 통계 분석 회원의 메뉴별/ 그룹별 성향 및 접속통계 분석 회원 성향 분석을 통한 부문별 통계 및 접근 방법론 회원의 구매 패턴이나 관심분야를 분석하여, 거기에 대응하는 마케팅 전략 수립 고객의 소비성향과 구매욕구 분석 및 맞춤서비스 다른 분야간 연관 관계 각종 분석기능 및 분석 데이터 활용 프로그램 46% 22% 19% Source: Executive Issues Survey CEO Global Business Study The Al