体验商务英语综合教程4考试参考.pptVIP

articulate [ɑ:‘tikjuleit]口才好的 coherent [k?u’hi?r?nt] 条理清楚的 eloquent [‘el?kw?nt] 有说服力的;雄辩的 fluent focussed hesitant inhibited [in’hibitid]拘谨的;羞怯的 lucid [‘lju:sid]明了易懂的 persuasive rambling 漫无边际；杂乱无章 responsive sensitive succinct [s?ksi?kt, s?s-] 简洁的;简明的 tongue-tied Vocabulary Exercise C: Use a prefix to form the opposites of these words from Exercise A. articulate coherent focused Inhibited responsive sensitive inarticulate incoherent unfocussed uninhibited unresponsive insensitive Vocabulary Common prefixes that form opposite meanings. dis disadvantage; dislike il illogical; illegal im impossible; impolite in incomplete; incapable ir irregular; irresponsible mis mislead; misunderstand non nonsmoker; nonstop un unfair; uncomfortable Listening Communication is key. People have to ___________ what you’re trying to tell them to do. They have to have a long-term ________ in terms of their career ___________ . You must make it clear, as a manger, what those ________ are. _______ is more important than written. People can talk to you on a _________ basis. You actually encourage ___________, then and you actually get a _________ and a __________ with the individual. understand strategy development aims Verbal one-to-one rapport relationship confidence Penny says it is not possible to be a good manager but a poor communicator. Complete this extract of what Penny goes on to say. For each of the following sentences, choose the best reporting verb. I’ll send you the revised figures by the end of the week. a) apologise b) warn c) promise 2) Sorry about the delay. a) apologise b) remind c) suggest 3) I could come in early tomorrow to speed things up a bit, if you like. a) admit b) promise c) offer 4) Our after-sales service isn’t always up to scratch (达到标准，情况良好), let’s face it. a) suggest b) acknowledge