商务与社会习俗.ppt

Business and Social Customs Greeting and Handshaking Customs 问候与握手 Verbal Expressions 口头表达方式 Male and Female Relationships 男女间的关系 Humor in Business 商务活动中的幽默 Superstitions and Taboos 迷信与禁忌 Dress and Appearance 着装与外表 ? Office Customs and Practices 办公室的习俗与惯例? Customary Demeanor/Behavior 服饰与行为习惯? Bribery 贿赂? Special Foods and Consumption Taboos 特殊的食品与消费禁忌 Customs:风俗 Customs are behaviors generally expected in specific situations; they are established, socially acceptable ways of behaving in given circumstances. 一般说来,习俗是在特定的情景中,被期待的行为;它们是为特定的情形所建立的、为社会所接受的行为方式。 Examples of U.S. customs include eating turkey on Thanksgiving, starting presentations with a joke, and greeting people with “Hi!” 美国风俗的例子包括：感恩节吃火鸡、以开玩笑开始演讲、用“嗨”与人打招呼。 Greeting and Handshaking Customs问候与握手习俗 U.S. persons are informal in their greetings, often saying “Hi” to complete strangers. 美国人的问候不拘泥于形式,对陌生人,他们常常说“嗨”。 U.S. greeting behavior is ritualistic; upon arriving at work, one person says: “Good morning, how are you?” to which the other person responds: “Fine, thank you, and how are you?” 美国人的问候又是礼节性的，到达上班地点时会说，“早上 好，怎么样？”。对方会回答“很好，谢谢，你好吗？” ? Embracing is an inappropriate form of greeting in the U.S., but in Latin America people embrace after a handshake. 在美国拥抱并非适宜的问候形式，但在拉美，人们握手之后还会拥抱。 ? Bowing is the customary form of greeting in Japan. 鞠躬是日本传统的问候方式。 Handshakes：握手 U.S.美国人 Asians亚洲人 British英国人 French法国人 Germans德国人 Latin Americans拉美人 Middle Easterners中东人 Firm坚定 Gentle (except for Koreans who have a firm handshake)温和（韩国人除外） Soft 软 Light and quick; repeated upon arrival and departure轻而快，到达与离开时都握手 Firm; repeated upon arrival and departure 坚定，到达与离开时都握手 Moderate grasp; repeated frequently 温和地握住对方的手，反复握 Gentle; repeated frequently 温和地握住对方的手，反复握 Verbal Expressions口头表达方式 In the U.S. people often respond to someone with a one-word reply: “Sure,” “Okay,” and “Nope.” Such brevity seems blunt by foreign standards; it is simply an indication of the informality t