chapter 5章节.pptVIP

Chapter five Written communication 书面沟通 The basics of good written communication: Simplicity（简洁）, respect（尊重） and clarity（明确）. In this chapter we shall consider the most effective ways to prepare and write long and shorter messages, mainly note，memo, e-mail and business letter. Composing your message 内容组织 What Why When Where Who How Taking the example of a proposed meeting What – Stating what is going to be discussed. Why – Stating why they should attend. When– Stating a date and time when a meeting is going to be held Where – Stating the place of the meeting Who—Stating who is to be