[互联网]Service-Now Overview Training for End Users SC.pptVIP

2. How to Access Service-Now? 如何访问 Service-Now ? * Click the word “Attachments” to view or change your attached files 4. Submit an Incident Ticket 提交事故单 Click or spacebar to continue * Finally, click the Submit button 4. Submit an Incident Ticket 提交事故单 Click or spacebar to continue * Your request is now entered into the system with this ticket number 4. Submit an Incident Ticket 提交事故单 Click or spacebar to continue * Your ticket is routed to the responsible IT team. Once a member from that IT team is assigned to your ticket, his/her name will appear in the Assign To box 4. Submit an Incident Ti