商务谈判 新课件6-7.ppt

Business NegotiationTheory and Practice Instructor：Kun DONG First Semester, S.Y.2011-2012 CHAPTER 6 Etiquette in Business Negotiation  Contents Greeting and Seeing off Etiquette Business Meeting Etiquette Dinner Party Etiquette and Dress Etiquette Etiquette of Signing Agreement You May Think You’re Polite, But How Much Do You Really Know About Global Etiquette? What is “etiquette”? Etiquette is… ethical and socially acceptable behavior regarding professional practice or action among the members of a profession in their dealings with each other. But etiquette isn’t recognized as one uniform set of standards around the globe… For example, a hand gesture in one country may have the exact opposite meaning in another culture! Why are global etiquette and cultural differences important to us? As global business continues to expand, the critical element of a successful business outcome may be the appreciation and respect for cultural differences. You will need to utilize your knowledge of cultural diversity and intercultural communication during your international travels and overseas assignments. Let’s see how much you know……QUIZ TIME! 1. In all but one of the following countries it is expected that you bring a gift to a business meeting. In which country is it NOT expected? China Japan Czech Republic Denmark Bolivia 1. In all but one of the following countries it is expected that you bring a gift to a business meeting. In which country is it NOT expected? China Japan Czech Republic Denmark Bolivia 2. In Saudi Arabia, which is considered a popular gesture of friendship between men? a high-five holding hands while walking a handshake winking a hug or kiss on the cheek 2. In Saudi Arabia, which is considered a popular gesture of friendship between men? a high-five holding hands while walking a handshake winking a hug or kiss on the cheek 3. In Great Britain, tapping your nose indicates that something is: confidential smelly inappropriate very impo