可发：应用文范文.doc

投诉信 1.1 结构： Dear _____, ____. I am sorry to occupy your precious time, but I really want to talk about____. （开门见山表明写信目的） ——. First of all, _____. To make matters worse, _____. In addition, though_____. Last but not least, _____.（阐述现状，说明其不足之处） ————————————————————————.（说明改进的重要性，建议收信人应怎样做） I am looking forward to your Reply.（期望对方回复） Best Regards Yours sincerely, Signature 1.3 范文 Dear Mr. President, I am Li Ming, a junior student from the Department of Psychology. I am sorry to occupy your precious time, but I really want to talk about the canteen service on campus. The canteen service seems to be getting worse and worse ever since last semester. First of all, the dishes are so limited that they seem to remain unchanged day after day. To make matters worse, the quantity has been on the decline while the prices are on the rise. In addition, though the dining hall is large and clean, it still can’t meet the increasing demands of all the students. If we don’t finish our morning classes ahead of time, some of us cannot find our seats in ten minutes. Last but not least, the service is also far from satisfactory. The waiters and waitresses are so indifferent and cold that they would rather stand still than help the diners. It seems to me that all they to do is receiving money and handing out bowls and plates. Dining hall is connected with the daily life of every student on campus. The deteriorating quality of dishes and unsatisfactory service have aroused concern from all the students. I hope you can help to put an end to this situation and restore our confidence in the canteen service. I am looking forward to your reply. Best Regards. Yours Sincerely, Li Ming 2、建议信 2.1 结构： Dear_____, I