1、战略管理工具-平衡记分卡PPT.ppt

Who Is Implementing BSC? Gartner Group predicts that more than 40% of the Global 2000 will be utilizing the BSC by 2003 If your organization is not talking about the BSC, it probably will be soon! 您的下一步 學習成長 內部流程 顧客 財務 商 業 智 慧 E R P O L A P Data Mining BI BSC 已不再是貴族化的產品 你的老总,CEO,CFO,CIO 在想什麼…….. 使用者的滿意度: IT 要走在 User 的想法之前 微軟 Business Scorecard 优势　 微軟 Business Scorecard 解決方案，提供豐富且彈性化的開發及管理計分卡的平台及架構 架構在 SQL Server 2000 及 Analysis Services 以快速提供 KPIs 及計分卡相關數據。 　提供 Scorecard Builder 和 Strategy Map Builder 等工具，協助定義計分卡相關數據及圖型化資訊 Scorecard Engine 為 web service，可確保提供企業彈性化及自動化的計分卡架構 整合微軟 SharePoint 提供企業一完整及個人化的資訊入口網站機制 Balanced Scorecard Resources To locate a partner who can help with Microsoft BSC solutions: Microsoft Certified Providers Directory/ Microsoft Consulting Services/BUSINESS/services/mcs.asp For information about the Balanced Scorecard: The Balanced Scorecard Collaborative: The Balanced Scorecard Institute For information on the various software packages in the Framework: SQL Server 2000/sql/default.asp SharePoint Portal Server/sharepoint/portalserver.asp Microsoft Office XP/office Microsoft Data Analyzer/dataanalyzer To learn about the SharePoint Portal QuickStart Program: SharePoint Portal QuickStart Information/business/services/quickstartsps.asp 分　析　 分 析 探析原因 查詢 報表 OLAP EIS 分析 解析计分卡 策略计分卡 规　划 规　划 模拟分析 持續改善 衡 量 執 行 分 析 規 劃 願景 與 策 略 Group Balanced Scorecard 3.3　各事业体 Strategy BSC的连结 SBU Scorecards SBU2 SBU3 SBU1 Metrics Warehouse Competitive Data Survey Other Ad Hoc Data Customer Service Reports Personnel Records Intranet Links Sales Data Market Data Step 1. 公司或集團 BSC overall strategies Step 2. SBU BSC consistent with the corporate strategies Step 4. Dept, team, individuals BSC 公司或集團 SBU C SBU B SBU A Dept, Team, Individuals Support Functions Step 3. Support Unit BSC support the internal customers 4　BSC所需的企业管理基础 4.1　有效执行策略的四项障碍 4.3　BSC架构所需具备的条件 4.2　构建平衡计分卡与绩效管理制度 4.4　好的 KPI 衡量基础 4.5　成功关键因素 4.1　有效执