职场上最不受待见的 6 种说话方式.doc

职场上最不受待见的 6 种说话方式~~~^_^~~~ 研究表明，一个人的人际关系好坏和他平时的说话习惯是高度相关的。老话说得好，祸从口出，糟糕的说话方式很容易破坏你平日里精心培养起来的人际关系。看看以下的6种说话的禁忌有没有在你身上发生吧。 1. The Fake Agreement: Pretending to agree while expressing the opposite point of view.1.虚假认同：假装认同别人的同时却表现出相反的观点。 Typical usage: “Im with you… but I just don’t think we should take on that project.”经典语句：“我很赞同你的观点……不过我不认为我们应该采用那个项目。” In reality you arent really with me because then you would agree with what I’m saying. (Plus beginning a sentence with something like, “I hear you…” is like a condescending pat on the head.)事实是你根本不同意我，因为不管我说什么你都会说你同意。（补充一句，如果一句话用“我听说你……”这样的语句来开头的话，听上去就好像上级拍着下级的脑袋在讲话一样。） Don’t try to couch a different opinion inside a warm and fuzzy Fake Agreement. If you disagree, just say so professionally.不要试着把不同的意见硬装在一句友善的、模棱两可的赞同中。你要是不同意，就直接正式地说出来。 2. The Unsupported Closure: Ending a discussion or making a decision without backup or solid justification.2.缺乏支持的结束语：做出缺乏支持和有力证据的总结或决定。 Typical usage: “At the end of the day, we’re here to sell products.”经典语句：“在今天的最后，我们为了销售产品走到了这一步。” Really? I had no idea we’re supposed to sell products!真的吗？我根本不知道我们原来是要销售产品啊！ The Unsupported Closure is the go-to move for people who want something a certain way and cannot or do not feel like explaining why. Whenever you feel one coming on, take a deep breath and start over; otherwise you’ll spout inane platitudes instead of objective reasons that may actually help your employees get behind your decision.这种缺乏支持的结束语是说话人的一种强迫他人接受的说法。他希望某件事要以某种方式发展，但却无法或是不愿解释为什么。每当你想到一个什么点子的时候，最好作个深呼吸然后开始讲述；不然你只会吐出大量毫无意义的陈词滥调，而不是能够帮到雇员们理解你的决定的那些客观原因。 Quick note: A Fake Agreement combines nicely with an Unjustified Closure: “I hear what you’re saying, but at the end of the day revenue concerns must come first.” Win-win!顺便一提：虚假认同和缺乏支持的结束语简直是天作之合：“我听说你讲的话了，不过在今天的最后还是应该先考虑收入问题。”瞧，简直是双赢啊！ 3. The False Uncertainty: Pretending you’re not sure when in fact you really are.3.假装不确定：假装你对某件事不确定，但实际上你非常确定。 Typical usage: “You know, when I think about it... I’m not so sure shutti