(外贸英语口语课件）Unit7还盘.ppt

Unit 7 Counter-offer 还盘 When a buyer rejects a quotation or other offer, he should thank the seller for his trouble and explain the reason for rejection. Fail to do so would show a lack of courtesy. The expression of rejection should cover the following points. It should: Thank the seller for his offer. Express regret at inability to accept. Make a counter-offer if, in the circumstances, it is appropriate. Suggest other opportunities to do business together. Warm-up 3 steps of a business negotiation. Business Profile Business Negotiation Claiming Value Creating Value Conquering Obstacles Con