Hidden+Flaws+in+Strategy战略规划中的隐藏错误.pdfVIP

WALTER VASCONCELOS 27 Hidden flaws in strategy Charles Roxburgh Can insights from behavioral economics explain why good executives back bad strategies? fter nearly 40 years, the theory of business strategy is well devel- A oped and widely disseminated. Pioneering work by academics such as Michael E. Porter and Henry Mintzberg has established a rich literature on good strategy. Most senior executives have been trained in its principles, and large corporations have their own skilled strategy departments. Yet the business world remains littered with examples of bad strategies. Why? What makes chief executives back them when so much know-how is available? Flawed analysis, excessive ambition, greed, and other corporate vices are possible causes, but this article doesn’t attempt to explore all of them. Rather, it looks at one contributing factor that affects every strategist: the human brain. The brain is a wondrous organ. As scientists uncover more of its inner work- ings through brain-mapping techniques,1 our understanding of its astonish- ing abilities increases. But the brain isn’t the rational calculating machine we sometimes imagine. Over the millennia of its evolution, it has developed shortcuts, simplifications, biases, and basic bad habits. Some of them may have helped early humans survive on the savannas of Africa (“if it looks like a wildebeest and everyone else is chasing it, it must be lunch”), but they create problems for us today. Equally, some of the brain’s flaws may result from education and socialization rather than nature. But whatever the root cause, the brain can be a deceptive guide for rational decision making. 1 See Rita Carter, Mapping the Mind, London: Phoenix, 2000. 28 THE