Ch01BriefHistofMgmtppt：.ppt

Chester Barnard ● Wrote Functions of the Executive ● Acceptance Theory ● Zone of Indifference Abraham Maslow ● Hierarchy of Needs Theory ● All Humans Have same Basic Needs: Physiological, Safety, Social, Esteem, Self-Actualization Theory X ● Average Human Dislikes Work ● People Must be Coerced, Controlled and Threatened to Work ● Average Human Wants to be Directed Theory Y ● Average Human Does Not Dislike Work ● People Will Exercise Self-Direction ● Average Human Seeks Responsibility ● Workers have a High Degree of Imagination and Problem Solving Capabilities Human Resources School ● Focused on Leadership and Motivation ● Employees are Creative and Competent ● Employees Want Meaningful Work ● Employees Want to Participate in Leadership ● Employees are an Untapped Resource Systems Theory ● All Parts of Organization are Connected ● Seeks Synergy Contingency View ● Fit Structure of Organization to Outside Events ● Situational Leadership ● Flexible Guidelines for Leaders Total Quality Management - TQM ● Employee Involvement ● Focus on Customer ● Benchmarking ● Continuous Improvement Management:Definition and Overview Management Definition: “The effective and efficient attainment of organizational goals through planning, organizing, leading and controlling organizational resources.” In English: “The art of getting things done through people.” Functions of Management:Plan, Organize, Lead, Control Planning: Select goals and ways to attain them Organizing: Assign responsibility for task accomplishment Controlling: Monitor activities and make corrections Leading: Use influence to motivate employees Planning: ● Define Organizational Goals ● Define Product or Service ● Market Research and Analysis ● Determine Market Niche ● Create Mission Statement Organizing: ● Creating the Structure of the Organization ● Determine Business Entity ● Determine Business Model Leading: ● Communicating with and Motivating Employees ● Team Building ● Create Motivational Tool