秘书学（Secretarial science）.docVIP

秘书学（Secretarial science） 1. when received a wrong call, the more appropriate way is to A. told him he dialed the wrong number and hung up. B. tell me what your number is. C. asked who he was looking for and see if he could help. D. told him to check the number and call again. Answer: A 1., the Four Transformations that the secretary should strive to achieve in the way of work and methods of work are: A. transforms from passive service to active service. B. from the emphasis on do the work into both do the work, and give counsel. C. transforms from low efficiency and high consumption to high efficiency and low consumption. D. transfers information from transceiver to integrated processing. E. has changed from mere experience to scientific management. Answer: A, B, D, E 2. about the description of the Secretariat, the correct thing is that... The A. Secretariat is an integrated institution, neither a policy-making body nor a functional organization. B. Secretary organizations are party and government organs, social organizations, enterprises and institutions, as the leading bodies and leaders of the auxiliary agencies to deal with comprehensive affairs. The C. Secretariat has the characteristics of attaching attributes, comprehensiveness and assistance. D. the establishment of the Secretariat should be adapted to the actual needs of the administration of the organs or units. The basic function of the E. Secretariat is to assist decision making and service leadership. Answer: A, B, C, D, E 4. the basic functions of the Secretariat are A. survey research, B. assisted decision making, C. management, business D. coordination, E. Service Leadership Answer: B, E 4., the significance of beautifying the office lies in: A. set up a good image of the unit. B. promotes leadership and the social visibility of the Secretary himself. C. improves work efficiency. D. displays personal charm. E. optimize the working environment. Answer: A, C, E 2. the following statements are relevant