《管理学原理》英语教学课件-Managing Change Innovation.pptVIP

郭志文 2001 Copyright CHAPTER 7 Managing Change and Innovation Learning Objectives (1) Describe what change variables are within a manager’s control. Identify external and internal forces for change. Explain how managers can serve as change agents. Contrast the “calm water” and “white-water rapids” metaphors for change. Explain why people are likely to resist change. Learning objective(2) Describe techniques for reducing resistance to change. Identify what is meant by the term organization development and specify four popular OD techniques. Explain the causes and symptoms of stress. Differentia