酒店培训教材.pptVIP

Situational Leadership情景领导 Course Objective 章节目标 By the end of this session you will be able to 在本章节结束时，您将能够: STATE what followers expect of leaders and why 陈述员工的期望是什么以及为什么 ? EXPLAIN the principles of Situational Leadership and APPLY them to hotel case studies 解释情景领导的原则并在酒店案例分析中运用此技巧 RELATE the learning to their own work relationships and plan for improvement 把课程所学联系到学员工作关系中并计划提高 EXERCISE 练习 1. Individually think of the best boss you have had and write down their best qualities?每个人回忆自己经历过的最好的老板，写下他们的最佳特质。 2. Dis