喜来登-推销的技巧.pptVIP

St. Regis Hotel Beijing Selling by Suggestions 推销的技巧 The Key 关键因素 Your Attitude 态度 Atmosphere 良好的氛围 Revenue 收益 Why Attitude态度 A positive attitude makes the guest feel comfortable and satisfied 良好的服务态度会令客人感到舒服和满意 A positive attitude makes the guest spend more time money in the outlets 良好的服务态度会使客人愿意花更多的时间和金钱在餐厅（酒吧）消费。 A positive attitude gives you the chance to up sell your products 良好的服务态度也会给你带来促销的机会 A positive attitude is the best up selling tools 良好的服务态度是促销最好的工具！ Your smile sales more than paper 你的微笑会比促销广告