Chapter 01管理学Management刘冰老师教学课件 英文版.pptVIP

* * * * * * * * * * * * Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–* Exhibit 1–3 Effectiveness and Efficiency in  Management Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–* What Managers Do? Three Approaches to Defining What Managers Do. Functions they perform. Roles they play. Skills they need. Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–* What Managers Do? Functions Manager’s Perform Planning Defining goals, establishing strategies to achieve goals, developing plans to integrate and coordinate activities. Organizing Arranging and structuring work to accomplish organizational goals. Leading Working with and through people to accomplish goals. Controlling Monitoring, comparing, and correcting work. Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–* Exhibit 1–4 Management Functions Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–* What Managers Do?  Roles Manager’s Play Roles are specific actions or behaviors expected of a manager. Mintzberg identified 10 roles grouped around interpersonal relationships, the transfer of information, and decision making. Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–* What Managers Do? Management Roles (Mintzberg) Interpersonal roles Figurehead, leader, liaison Informational roles Monitor, disseminator, spokesperson Decisional roles Entrepreneur, disturbance handler, resource allocator, negotiator Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–* What Managers Do (Mintzberg) Actions thoughtful thinking practical doing Copyright ? 2010 Pearson Education, Inc. Publishing as Prentice Hall 1–* Interpersonal Roles ? Figurehead ? Leader ? Liaison Informational Roles ? Monitor ? Disseminator ? Spokesperson Decisional Roles ? Entrepreneur ? Disturbance handler ? Resource allocator ? Negotiator Exhibit 1.5 Mintzberg’s Managerial Roles Adapted from