e-learning趋势与应用.pptVIP

價值鏈的eLearning應用 Procure Move/ Distribute Design/ Develop/ Manufacture Promote / Sell Fulfill Support Supplier Customer Support Processes (Finance, HR, ------) SCM CRM ERP 貓 Auto Desk 2002/11/01 * eLearning in 知識管理 CISCO 案例 2002/11/01 * eLearning in 知識管理 “By 2003, at least 60% of organizations will have converged e-learning and knowledge management programs.” GartnerGroup, 2000, “The Three E-Learning Rules That Will Bury Training” The approach to integrate knowledge management and learning is “one of the most exciting aspects of the emerging eLearning space”… Thomas Weisel Partners, LLC, January 2000 Corporate eLearning Report 2002/11/01 * HOW? Re-engineering Knowledge Flow. Embedded Knowledge into tools. Reorganizing Knowledge by Tech. Sharing Knowledge thru. Web Service. Collect Store Purify Distribute Share 2002/11/01 * RIO的五種形式(CISCO案例) 概念Concept 事實Fact 程序Procedure 流程Process 原則Principle 2002/11/01 * Embedded Knowledge into tools -RIO – RLO架構 學習元件RLO（Reusable Learning Object） 資訊元件RIO（Reusable Information Object） 學習元件（RLO）由資訊元件（RIO）組成 2002/11/01 * Learning Object Utilization 結構與潤飾 學習元件知識庫 DELIVERY ENGINE Publish Learning e-Learning CD-ROM Print-Based PALM Others 工 作 流 程 RIO Templete RIO Templete RIO Templete RIO Templete RIO Templete 2002/11/01 * eLearning in 人力資源 McDonald’s Five Years Deployment Scenario 2002/11/01 * McDonald’s Business Situation 29,000 restaurants 120 countries 28 languages 1.5 million employees with a 100% + turnover rate Major growth plans 2002/11/01 * What Drives Learning at McDonalds Turnover Growth New product New process and technology Product integrity and safety Career development (promote from within) Deploying best practices Often first employer Markets’ range is mature-growth-new 2002/11/01 * eLearning Strategy Planning and Timeline 10/2000 11/00 03/01 02/01 01/01 12/00 Opportunity /Business Assessment Data Collection Continues eLearning Vision and Strategic Approach eLearning System Architecture And High-lev